777d11's Privacy Policy

777d11 places the highest priority on user privacy. This privacy policy ("Policy") describes what information we collect when you use our website, mobile application, or any digital service, how that information is processed, and what your rights are.

This policy applies equally to all registered members and guest users of 777d11. Our Terms and Conditions complement this policy — reading both together gives you a complete picture of our services.

1.1 Information You Provide Directly

During account registration, deposit, or withdrawal, you voluntarily provide the following information:

• Full name and date of birth
• Mobile number and email address
• National ID (NID) or passport number — for identity verification
• Payment account details (e.g. bKash, Nagad, Rocket, Upay number or bank account details)
• Residential address

1.2 Automatically Collected Information

When you use 777d11, our system automatically records certain technical information:

• IP address and Device ID
• Browser type, operating system, and screen resolution
• Session duration, pages visited, and click patterns
• Cookie and local storage data
• Login time, failed login attempts, and location signals

1.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may sometimes collect additional information through trusted verification service providers. This process is always conducted within the bounds of applicable law.

777d11 uses collected information only for the specific purposes listed below:

2.1 Service Operation

• Account creation, management, and verification
• Processing deposits and withdrawals — via bKash, Nagad, Rocket, Upay, or bank transfer
• Maintaining transaction history and resolving disputes
• Managing game results and bonus programs

2.2 Security and Compliance

• Detecting and preventing fraud, money laundering, and unauthorized access
• Enforcing the multi-account policy
• Ensuring the overall security of the platform

2.3 Communication and Support

We use your contact information to enable our 24/7 live chat and email support team to communicate with you effectively. We also send important account notifications, policy change notices, and security alerts.

2.4 Service Improvement

By analyzing user experience, we improve the performance, speed, and game content of our platform. No personal identities are revealed in this analysis.

777d11 applies industry-standard technology to protect your information.

3.1 Encryption and Technical Protection

• All data transmission is carried out through SSL/TLS encryption
• Passwords are stored using strong hashing algorithms — never in plain text
• Sensitive financial data is stored in a separate, restricted-access environment
• Regular security audits are conducted

3.2 Retention Period

We retain information while your account is active. Even after account closure, transaction and financial data is kept for the period required under applicable Bangladeshi law. Personally identifiable information is securely deleted or anonymized once it is no longer needed.

777d11 never sells your personal information to third parties. However, limited information may be shared in the following situations:

4.1 Service Partners

• Payment processors — to complete transactions
• Identity verification service providers — to comply with KYC requirements
• Technology service providers — for platform operation

These partners receive information only to carry out specific tasks and are required to comply with our privacy standards.

4.2 Legal Obligations

We have a legal obligation to disclose information in accordance with valid orders from Bangladeshi courts or competent authorities. Before carrying out such disclosure, we make decisions based on legal advice.

4.3 Business Restructuring

In the event of a business merger or acquisition, user information may be transferred. In such cases, we will inform you in advance and the protections in this policy will continue to apply.

777d11 uses cookies and similar technologies to keep the website running smoothly and to improve the user experience.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. Disabling these will prevent the site from working properly.
• Functionality cookies: Remember your language preference, theme settings, and page customizations.
• Analytics cookies: Help us understand which pages on the site are used most — no personal information is linked.

5.2 Cookie Control

You can delete or block cookies at any time from your browser settings. Please note that disabling essential cookies will prevent you from accessing your account.

As a 777d11 user, you have the following rights over your own information:

6.1 Right to Access

You can request at any time to know what information we hold about you. Most information can be viewed directly from the "Personal Information" section of your account.

6.2 Right to Correction

If any of your information is incorrect or outdated, let our support team know — we will correct it promptly. Some corrections may require identity verification.

6.3 Right to Deletion

After closing your account, you may request that your personal information be deleted. However, some information must be retained for a set period due to legal obligations or active dispute resolution.

6.4 Right to Opt Out of Direct Marketing

If you do not wish to receive promotional emails or messages, use the "Unsubscribe" option in any message or let our support team know. Important account notifications will still be sent.

For details on responsible gaming and self-control rights, read our Responsible Gaming Guidelines.

The 777d11 platform sometimes includes interfaces from third-party payment gateways or game providers. These third parties have their own privacy policies and their data collection is not under 777d11's control.

After your deposit or withdrawal is completed, the relevant payment provider (such as bKash, Nagad) manages information relating to financial transactions according to their own policies.

777d11's services are strictly for persons aged 21 and above. We do not knowingly collect information from any minor.

If a minor has accidentally opened an account and this comes to our attention, that account will be immediately closed and the information deleted. If a parent or guardian has concerns about this, please contact our support team.

777d11 may revise this privacy policy from time to time. Before any changes take effect, we will notify registered users by email or platform notification.

Continued use of the site after changes are made will be considered acceptance of the updated policy. We therefore encourage you to revisit this page periodically.

To learn more about the general rules of our service, visit our About Us page, which describes 777d11's overall identity and goals.

If you have any questions, requests, or complaints about this privacy policy, our support team is here for you. We provide assistance in both Bengali and English.

For general enquiries, you can also visit our Frequently Asked Questions (FAQ) section — you will find answers to many questions about accounts and payments there.